Wish there is an option to future include microphone speech auto-detect language capture and easily dynamic convert to text translation in the event end user or operator may not have multiple language skills and/or if customer may have a foreign language (e.g. japanese, russian, thai, vietnamese, chinesse, spanish, french...)

Not featuring customer voice speech voice capture recognition, user may not easily identify customer name easy search, or may not easily identify business activity, transaction or action. (at point of credit card or refund payments, customer service, or other).

REMARK: This item may duplicated and/or concurrent from customer service.