2

Integration Work Orders between Dyn365F&O - Asset Management and Dyn365 Field Service

Bidirectional integration for WORK ORDERS (preventive and corrective) between the Asset Management module and Field Service. Including journals made into Work Orders for hours, expenses, and inventory items.

Some customers use both solutions to support the maintenance pr...

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Category: Asset Management (55)

STATUS DETAILS
New
2

Add 5 WHY root cause analysis on Work orders

Root cause analysis is widely used for problem analysis on work orders. As part of the maintenance feedback on Breakdown jobs. Artisans are required to record and report on the cause and effect of the problems picked up. These give insight in what type of maintenance interventions need to be p...

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Category: Asset Management (55)

STATUS DETAILS
New
2

Integratation Work Orders between Dyn365F&O - Asset Management and Dyn365 Field Service

Dual Write does not integrate Work Orders between Dyn365F&O - Asset Management with Dyn365 Field Service.

When the customer uses both solutions, it is very important that there is a bidirectional integration that updates the Work Orders.

Because the field technicians use Field Serv...

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Category: Asset Management (55)

STATUS DETAILS
New
2

Cosume items on works order required workflow approval on journal

The journal type we are using on asset management module when consuming items on a works order(standard). We create the item journal on the Works order but then post these journals from the project management and accounting module>Journals>Items. This is a standard enquiry showing off the item...

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Category: Asset Management (55)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Sincerely,

Johan Hoffmann

PM, Microsoft

2

Select Customer on when creating Work order

Hello, it will be usefull get possibility to insert customer on projects created with work order (and add it to parameters like some default for asset management) We have two reasons for this: -items issue to work order. Explanation: in implementations with WHM we have to use item requirements,...

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Category: Asset Management (55)

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Sincerely,

Johan Hoffmann

PM, Microsoft

2

Ability to process multiple Maintenance requests

At the moment we can select multiple Maintenance requests and create a single work order but there is no functionality to process multiple Maintenance request and generate 1 work order per maintenance request. Ideally should have same grouping functionality which is available for creating work or...

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Category: Asset Management (55)

STATUS DETAILS
Needs Votes
Ideas Administrator
Thank you for your feedback. This is a great suggestion!

Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
 

Sincerely,

Johan Hoffmann

PM, Microsoft
2

Partner was unable to use these entities Service order header and service order lines to import and export.

Description of problem: Partner was not able to use standard data management to upload service order header and lines Error message: Field 'Service stage' must be filled in. Results. Validations failed while writing entity record One or more configuration key in the data entity is disabled. T...

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Category: Asset Management (55)

STATUS DETAILS
Needs Votes
2

Translation of Asset Management set up tables

A lot of the logic in Asset Management is generic and is modelled with set up tables:

  • Asset/Maintenance request/work order - type/state
  • Job type (variant) - Trade
  • Checklists and checklist items
  • ...

This means most of the content-important informat...

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Category: Asset Management (55)

STATUS DETAILS
New
1

Auto-adjust requested dates on item requirements based on work order (job) planning changes.

At current, item requirements created on a work order (job) do not get an update on requested (delivery) date based on work order replanning. This would make the end to end flow a lot more intuitive.

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Category: Asset Management (55)

STATUS DETAILS
New
1

Functional link AM work order - WHS item picking

At current we lack the possibility to use AM work order in WHS (and mobile) or to easily see WHS information from the work order.

This means there is no process-logical means of communication between WHS and AM staff in preparing maintenance related reservations.

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Category: Asset Management (55)

STATUS DETAILS
New