When adding a project journal line to a work order within the Asset Management module and specifying the cost price, the sales price should be updated automatically according to the sales price expense settings defined in the Project module. However, an issue arises when the sales price is occasionally not updated and remains at zero. This typically occurs when the user refreshes the page after entering the cost price on the journal line

1.  Business Impact
2. If user doesn’t notice that the sales price remains 0 the work order is not billed from the customer. And if it is noticed later, then the repairing needs to be done in the invoicing phase. The major impact here is that some order would not be invoiced at all. Money is lost!
3. When this invoicing line is zero, the customer is first billed according to other lines such as kilometer or hour lines. If this line is then found out and corrected, the customer would receive another bill after having thought to have paid already.
4. How does the problem impact your business? (Ability to bill, revenue loss, sales etc.).
5. If the sales price is zero, the work order is not invoiced from the customer. Revenue is lost and might go unnoticed for a long time.
6. How frequently does this issue occur (times daily/times weekly/times monthly)?
7. The procedure is carried out weekly. Problem may occur any given time that a project journal line is added. 
8. Is there a workaround? Are you applying the workaround?
9. No work around.
10. How many users are affected by this issue?
11. Every user that inputs work order project journal lines. In this case around 100 workers. The problem occurs for every user if they would handle the journal lines. Customers who are affected by this are counted in the hundreds.

The form should be updated to automatically calculate the sales price based on the inputted cost price, eliminating the need for manual computations. This enhancement aims to minimize errors in the invoicing process. The revised process would work as follows:

1. The user inputs the cost price into the designated field.

2. The system will then automatically calculate the sales price using pre-defined parameters for the charge percentage.

3. The calculated sales price will be displayed immediately, ensuring accuracy and consistency.

By implementing this adjustment, we can streamline the workflow and ensure that all sales prices are derived directly from the cost price with the correct charge percentage applied. This systematic approach will improve efficiency and reduce the risk of human error in pricing calculations.