Prakash J

Issue;-

Customer Unable to find an option to Import the actual Sales tax amount on the Journals.

we also raised BUG on this issue reference# please make this feature available for customer in future.

Customer advance (on-account) opening balance uploaded for a project not getting applied in project invoice.

we also raised a BUG reference 728782 , But PG team closed it as "Will not be fixed".

Requesting you to please allow this feature in future for the customer.

Customer having the issue in posting Multiple transactions within one voucher even after enabled "Allow multiple transactions within one voucher" in GL parameters, but it prompts error "There can be only one vendor transaction per voucher and also raised BUG previously with reference # 703878 related to similar issue. please allow this feature in future for customer.

The customer has a issue as - When generate project invoice proposal, -ve amount of Billing rule A loaded but user did not select that Billing rule originally.

we did raise a BUG # 752828 as it was replicating in standard environment.

PG team provided update as its at this time it is believed that this is working as "By design".

in future please enable this feature to show as expected values as how it was in previous versions.it will help customer.

The customer has an issue in Fixed assets - "Depreciation transactions in Fixed asset XXX Book YYY for a zero amount in the reporting currency aren’t allowed when the asset’s net book value is greater than zero in the reporting currency"

we had an active BUG 747817 with same issue and raised work item for resolution for this error message.

PG team provided update as, we're unable to fix the issue now due to the magnitude of the fix, other priorities, or both. 

The customer can apply the workaround by using "Depreciation adjustment" and will get the expected results.

In future please enable this feature and permanent solution in upcoming versions to show as expected values without depreciation errors and post successfully .it will help customer to perform regular process.

Customer have issue as - Mileage rate is taking the rate from the default Mileage in the expense Management instead of setup rate, as we had response from PG team with BUG 648162 as its "by design", and instructed customer based on same.

please enable this feature to get mileage details based on customer requirement, it will help them to assign based on requirement.

We have posted general journal entry using one account type as vendor and tried to reverse the entry due to some date issue, but entry did not get reverse and showing a popup message like 'cant be reversed because its used on multiple transactions, So, we raised a work item as the issue is replicating in standard environment, But the product group team closed it as by design #754550. we request MS team to enable this feature to reverse General journals on multiple account types. Expecting this feature in near future.

We have received SR with reported issue - "Project Quotation lines does not have option to add maintain charges".

Presently customer is not able to find the field “Maintenance charges” field under lines while updating.

we did prepare repro document and uploaded with PG channel, we got PG team update as -“This is not supported functionality. They can log a suggestion in the Ideas portal”.

could you please consider this issue and help customer/partner to have option to update Maintenance charges in project quotation lines. it will help them to add required charges and post accordingly.

Hi Team,

We reported the issue as "Duration and Hours are cleared in WBS after opening WBS in Microsoft Project" from a partner/customer, and there is a work item 623555 for this reported issue from PG, where the team suggested applying the same work item and using the workaround provided to us - "User can manually fix it or do the resource assignment in FnO.".

Customer wants a permanent fix in future versions; please look into this in future versions and help customers in getting a permanent resolution.

Thanks in advance.

Hi Team,

We have reporting issue from partner / customer in expense journal default description is not capturing in Project management and accounting. we have raised work item with PG team and PG team updated as they have to update description for expense lines manually.

it would be helpful if this would be fixed permanently for customer in upcoming versions and notify partners.

Thanks in advance.