Nick Tran

Create an option or feature to toggle the visibility of application in microsoft 365 such as (Power pages)

The "Queue I'm not a member of" view is showing queues that user is not member of. This is system limitation and acknowledged by PG team. The reason is the queue is public queue so that it is shown to all users. Currently, temporary workaround is change to private queues but it's will not met user requirements due to special situation.

User will be able to change the default view for logged in user.

When clicking through the maintenance checklist lines on the Power App, anytime there is a maintenance checklist line of 'Type' = Measurement, the default value is the previous maintenance checklist line of 'Type' = Measurement's value. The desired default value is blank or 0.0.

Email is automatically add in contact and user that have the same email. Implement feature to add only either contact or user.  

Copilot summary is returning can not summary harmful or offensive content when the email contain images

Notification status Log out for processing SMS message in Sales. We don't track the messages (not log them) if we are not able to process it.

Automatically Text and email will be available for Order entity in Sales Sequences

I'm having a ticket about Presence issue in customer service. I known the presence will display as global even user create it. everyone can see all the presence when changing the status. 

Main consideration:

Is that possible to create a presence for certain workstream?

Example: I have 2 workstreams and each workstream had difference member. 

Presences:

break (WorkStream 1)

away (WorkStream 1)

lunch(WorkStream 2)

available(WorkStream 2)

User in workstream 1 only see break and away status when they are changing it. User in workstream 2 only see lunch and available. 

Team Dial call is navigating to Teams application when start the call from CRM when applied customization