Sandeep Vanaparti

·      What is the business impact to the customer?

·      Customer while using Expense Report not able to use personal expense category as it is not visible.

·      Due to this Expense report is not reflecting accuracy.

Setup:

Navigate to Expense Management > Setup > General > Shared Categories

Click on New the name of the Shared category name it as HQ Personal Costs and setup as shown below

Enable Can be used in Project > Yes

Enable Can be used in Expense > Yes and choose Expense Type as Personal

Go to Expense Management > Setup > General > Expense Category

Click on new and setup as shown in the figure below.

Category Name: HQ Personal Costs

Used in Project > Yes.

Expense Type > Personal

Default Payment Method > Select CompanyCC

Navigate to Expense Management > My Expenses > Expense Report

Click on New

Navigate to Expense Management > My Expenses > Expense Report > Click New

Expense Catogory not able to select HQ Personal Costs

Actual Result:

 Expense Category HQ Personal Costs is not available to select.

Expected Result

: Expense Category HQ Personal Costs should be available to select.

Actual result:

The issue is there are unnecessary entries in tax submissions for zero invoices in a project management accounting. As per the customer the process generates in and out entries on tax submissions for zero invoices, which the business finds unnecessary since the tax document with the tax amount is already sent to the customer. This results in additional entries on the tax submission document each time revenue recognition generates a zero invoice, which the customer wants to avoid.

As customer identified when the marginal base of the applicable VAT code is set to 'Net amount per line'. the issue is happened.

However when they changed this parameter to ‘Net Amount of invoice balance’ for testing, and it produced the expected VAT results when a retainer (on-account) is offset against other transactions.

Expected result:

Those two entries have made it to the Tax Report, and this is what customer does not want, there is no need to show up on a tax transaction or a tax submission.

Because the VAT you need to support the Tax submission to tax authority is already happened. Customer does not want to show up these ones on the tax document.

My Client receives a high volume of zero valued invoices relating to the scenario where faulty/damaged stock is replaced by a supplier and they issue zero value invoices for the replacement of the stock that is faulty or damaged instead of issuing a credit note and re-invoicing for the new stock at the normal cost. 

When a PO is created for the zero value stock, It is possible to process an invoice directly against the PO, however it is not possible to post the invoice to the invoice register to be matched later to the PO 

When attempting to add the invoice to the invoice register, and then match the invoice to the PO, it is not possible to post the invoice on the invoice register, you receive the error message "Posting without amount cannot be made"

My client needs to be able to raise these invoices on the invoice register so that they have a consistent process for their staff for processing purchase invoices.

If it is possible to post the invoice against the PO it should be possible to post the invoice on the invoice register as well.

Please can this be fixed so that these invoices can be processed via the Invoice register?