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Workflow for Credit returns to manage claims made by customers
Customers in a Business to Consumer (B2C) or Business to Business scenarios (B2B) will make claims for credit returns for a variety of reasons for example, the product arrived damaged, the wrong product was shipped, the product was charged at an incorrect prices etc.. The claim for new products to be shipped or a credit returns needs to be investigated before a determination is made. The process is for a credit return to be created and processed before being approved and then confirmed for receipt of goods, issuing credit return etc. The process should be managed by workflow. At present, there is not workflow available in Sales and Marketing for credit returns. -
The settle and post sales tax process should support submission for multiple legal entities
A number of tax jurisdiction support the submission of sales tax reports across multiple legal entities. This reduces the amount of effort required to meet regulatory requirements. This means the settle and post sales tax process should support submission for multiple legal entities at the same time when submitting to the same sales tax authority -
The Australia BAS report should support submitting sales tax returns for multiple Legal Entities
In Australia, the BAS report (sales tax) can be submitted for multiple legal entities at the same time. In the current state, the BAS report can only be submitted for a single legal entity. What this means is the BAS cannot be used with customers with multiple legal entities based in Australia as they typically submit a single BAS report or consolidated BAS report for all legal entities. Customers must run the report in each legal entities separately and then produce a consolidated BAS report manually. -
Rebates Module - Rebate provision entry to show the Sales tax separately.
The current Rebate provision entry generated is a General Ledger journal which includes sales tax. This idea to accrue the sales tax separately. This is something that the inventory transaction now do at receipt for example i.e. the receipt accrual breaks out the sales based upon the parameter in Inventory and warehouse management parameters > Inventory accounting Section: Physical Posting Post physical Sales Tax. -
Add both Vendor and Customer rebates to data model
Vendor and Customer rebates impact margin in both positive (Vendor) and negative (customer) way. Understanding this impact is very important to any organization who offer or is rewarded by rebates. In a large number of industries, rebates are part of the standard method of doing business therefore must be offered or accepted. The way in which margin is defined is different for individual business and some business even has a number of different definition of margins which they report on therefore being able to calculate margin in a reporting environment provides more flexibility. In the product today, there is not method of seeing the impact Vendor rebates or vendor funding has on overall margin. Vendor rebates track the calculated rebate onto the related transaction i.e. either sales order or purchase order but the impact this has on overall margin is not show or calculated anywhere.
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Extend the Pricing Attribute functionality to Vendor Rebates
Vendor rebates is an important source a funding for a lot of retailers and wholesale distributors. The Pricing Attribute functionality extended into Customer Rebates is a significant improvements to Customer Rebates and if this framework was extened to Vendor Rebates this would reduced a significant number of gaps in the solution today.
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Extend the Lump Sum agreements added in the Customer Rebates as part of unified pricing to Vendor Rebates
Vendor rebates is an important source a funding for a lot of retailers and wholesale distributors. The Lump Sum agreements were extended into Customer Rebates as part of the Unified pricing is a significant improvement to Customer Rebates. If this agreement type was extened to Vendor Rebates this would reduce a significant gap in the solution today. Lump sum rebates were available in the legacy rebates solution.
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Show the impact of Vendor rebates on margin
Vendor rebates impact margin on a positive way. Understanding thius impact is very import to any organistion who are funded by Vendors via rebates. In a large number of industries, rebates are a part of the standard method of doing business therefore must be accepted. The way in which margin is defined is different for individual business and some business even have a number of different definitions of margins they report on therefore being able to calculate the margin in a reporting environment provides more flexibility. In the rebate functionality today, there is no method of seeing the impact of Vendor reabtes or vendor funding has on overall margin. Vendor rebates track the calculated rebate onto the related transactions i.e. purchase order or sales order but the impact this has on overall margin is not shown or calculated anywere.
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Invoice capture to support direct invoicing of purchase agreements
Why direct invoicing with Invoice capture?
The main challenge with indirect procurement (non-stock) is it mostly done based on a value rather than quantity. For example, a professional services firm like lawyers or architects do work overtime, normally there is an expectation the services or delivery will cost an amount overall and then invoices are presented over time as work progresses i.e. total estimated at $100,000 therefore purchase agreement for $100,000 raised. The supplier then presents an invoice for $8,900 which is matched against the purchase agreement therefore deducted against it etc. Supplier continue down on purchase agreement until work complete or agreement is exhausted.
Invoice capture is heavily used in indirect procurement as EDI and other electronic documents are usually used in direct procurement (stock purchases)
This can also be the case with physical goods. An example is gardening suppliers like earth is delivered, it was delivered by the m2, but the client wanted to track the agreement and invoices by value as the amount of earth delivered cannot really be tracked by m2 due to the variability of what was contained in trucks.
Overall, there are a lot of business scenarios where the matching of purchase orders to invoices based upon quantity and unit costs can become very difficult to create a purchase order which allows for easy matching of an invoice.
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