Graeme Gourlay

Customer Voice functionality includes the ability to group questions by section. When exporting survey results it would be ideal to have the section number and section name in the export data. When using external tools, such as Excel, being able to aggregate results by section and display results in the same section order as the survey will be a useful feature.

When using the export functionality, it would be ideal to have the question number in the export file. This will enable external tools, like Excel, to display the questions in the same order as they survey itself.

Setting a date and time to send a survey out to respondents will be ideal. I am using Customer Voice to survey attendees to a multi-day workshop. I need the surveys to be send at a specific date and time the synchronise to a specific time on the final day of the workshop. Being able to schedule the survey invitation in advance avoids the need to have a person available at a specific date and time to initiate the survey.

I have found that the text responses in Dataverse are being truncated to 100 characters. I have surveys that have free-form "long answer" and respondents are exceeding 100 characters. In Customer Voice itself the responses are not truncated. They are truncated in Dataverse which is causing issues when outputing from Power BI or Excel. Please consider this a high priority fix; I have users losing confidence in Customer Voice and requesting regression to a previous toolset.

Having an option limit responses from only the invitee on a survey. I have a situation where someone forwarded their invite to someone else who then responded which then puts the invitees and responses out of alignment.

I cannot login to the dynamics community. I have logged out tried to login and keep getting re-directed to a new user registration. Today we cannot send out invites to surveys and getting error messages. The invite are going out to some people despite the error get the following message : "Function host is not running". We are using Customer Voice as it should be a reliable enterprise piece of software. This is causing severe client satisfaction isses now and I cannot login to register an issue and get it escalated. Very frustrated that this issue has occurred and I cannot log an issue to get it addressesd.