Joffrey Loquet

Currently, the Store Commerce app for iOS does not properly account for the Dynamic Island (camera notch), which causes the layout to shift downward. As a result, the operation bar ends up below the visible area of the screen. Microsoft’s initial workaround was to make the application scrollable, but this makes day-to-day use tedious and inefficient.

As with all other iOS apps, the header content should be adapted to accommodate the Dynamic Island. This is particularly relevant now that the new Tap to Pay feature works so well on iOS. 😄

Interestingly, the app functions perfectly on an iPhone SE (which has no notch), but since these devices are no longer in production, this isn’t a viable long-term solution.

I recently submitted a support case for this issue, but it was flagged as working as designed. I understand that maintaining uniformity with CPOS may be a factor, but since the product is marketed as being OS-independent, I believe this inconsistency should be addressed going forward.

This is therefore a feature request directed toward Microsoft.

Description

Please add the ability to attach the receipt as a PDF file to the receipt email sent from Dynamics 365 Commerce.

The PDF should be an exact representation of the printed POS ticket, including layout, branding, totals, tax details, and footer text.

Business Need

Many of our customers require a formal, printable receipt for:

• expense notes
• reimbursement workflows
• travel and expense systems
• bookkeeping and accounting processes
• VAT and audit documentation

The current receipt shown inside the email body often confuses customers, and many expense systems do not accept email-embedded receipts as official documents. These customers specifically need a PDF file that looks exactly like the receipt they would receive in-store.

Requested Functionality

• Add a configuration to enable “Attach PDF receipt to email”.
• PDF should use the same layout as the store’s printed POS ticket.
• The PDF should be attached in addition to the HTML email receipt (unless disabled by the retailer).
• Should work for Store Commerce, CPOS, and Tap to Pay workflows.

Benefits

• Provides customers with a universally accepted, standardized receipt format.
• Reduces confusion caused by HTML-only receipts.
• Supports compliance with expense management and bookkeeping requirements.
• Aligns Commerce with common industry practices where PDF receipts are standard.