web
You’re offline. This is a read only version of the page.
close
Dynamics 365
      • Customer Insights
      • Customer Voice
      • Sales
      • Microsoft Relationship Sales
      • Customer Service
      • Field Service
      • Remote Assist
      • Customer Insights
      • Commerce
      • Fraud Protection
      • Supply Chain Management
      • Guides
      • Intelligent Order Management
      • Business Central
      • Sales
      • Customer Service
      • Human Resources
      • Finance
      • Project Operations
      • Marketing and sales
      • Service
      • Enterprise resource planning (ERP)
      • Supply chain management
      • Finance
      • Small and medium business
      • Manufacturing
      • Financial services
      • Healthcare
      • Retail
  • Pricing
    • Find a partner
    • Become a partner
    • Partner resources
    • Power Platform
    • Common Data Model
    • Dataverse
      • What is Dynamics 365
      • Guided Tour
      • Free Product Trials
      • Documentation
      • AI
      • Roadmap
      • Analyst Reports
      • Product Updates
      • Customer Stories
      • Onboarding and Implementation
      • Training and Certification
      • AppSource
      • Business Application Topics
      • Blog
      • Geographical Availability
      • Events
      • Trusted Cloud
      • Cloud Migration
      • Contact us
      • Documentation
      • Technical support
      • FastTrack
      • Dynamics AX
      • Dynamics CRM
      • Dynamics GP
      • Dynamics NAV
      • Dynamics SL
      • Dynamics Product Segments
  • Community
  • Get started
    • Sign in to your account
      Sign in
    • Get started

    Dynamics 365

    Microsoft Dynamics 365

    • Trials
      • Social Engagement Trial Request
    • Trials
      • Portal Trial Request
      • Social Engagement Trial Request
        • All
        • Idea Forums
    • Sign in
    • Experience Dynamics 365
    • Public Profile

    Marijana Martinac

    Marijana Martinac

    Joined: 5/19/2023

    • Blog Posts
    • Ideas
    • Forum Posts
    • Option to remove the hyperlink from an email address added as text of the question

      2 years ago – Dynamics 365 Customer Voice – New 

      Toyota Motors Europe is currently using Customer Voice product to design and distribute the survey to their customers across different countries in Europe.


      In one of the questions we have added a Toyota email address and because of @ it automatically creates it as a mailto expression, but we don't want it to turn into a hyperlink because it's an opt out question and draws customers attention and increases the number of customers opting out of our future surveys.

      We want to have an option of removing the hyperlink.


      It will be nice to have this feature in upcoming customer voice release.


      We have discussed this with MS team against ticket no - TrackingID#2304270050001695 and they suggested to post this here as an idea.

    Implementation Copilot
    Minimize

    Bot responses are AI-generated so inaccuracies are possible.

    What's new
    • Surface Laptop Studio 2
    • Surface Laptop Go 3
    • Surface Pro 9
    • Surface Laptop 5
    • Microsoft Copilot
    • Copilot in Windows
    • Explore Microsoft products
    • Windows 11 apps
    Microsoft Store
    • Account profile
    • Download Center
    • Microsoft Store support
    • Returns
    • Order tracking
    • Certified Refurbished
    • Microsoft Store Promise
    • Flexible Payments
    Education
    • Microsoft in education
    • Devices for education
    • Microsoft Teams for Education
    • Microsoft 365 Education
    • How to buy for your school
    • Educator training and development
    • Deals for students and parents
    • Azure for students
    Business
    • Microsoft Cloud
    • Microsoft Security
    • Dynamics 365
    • Microsoft 365
    • Microsoft Power Platform
    • Microsoft Teams
    • Copilot for Microsoft 365
    • Small Business
    Developer & IT
    • Azure
    • Developer Center
    • Documentation
    • Microsoft Learn
    • Microsoft Tech Community
    • Azure Marketplace
    • AppSource
    • Visual Studio
    Company
    • Careers
    • About Microsoft
    • Company news
    • Privacy at Microsoft
    • Investors
    • Diversity and inclusion
    • Accessibility
    • Sustainability
    English (United States) Your Privacy Choices Opt-Out Icon Your Privacy Choices Consumer Health Privacy
    • Sitemap
    • Contact Microsoft
    • Privacy
    • Manage cookies
    • Terms of use
    • Trademarks
    • Safety & eco
    • Recycling
    • About our ads
    • © Microsoft 2025