Isidora Kupresak

After posting a project invoice, the system occasionally (randomly) unexpectedly creates an orphaned record resembling the original invoice, but with a voucher containing over 30,000 random lines. Microsoft provided a cleanup procedure to delete this record and confirmed it would also remove related data if any postings existed. The root cause analysis was not done, assuming it was a one-time issue likely triggered by background processes. Since the issue is happening occasionally, the idea is to find out why it is happening, what is triggering the generation of orphan records and to prevent that from happening rather than to perform the manual clen-up every time the system generates the orphan record (which needs to be searched for manually since there is no notification that such record has been created in the system).