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Jamie WILBRAHAM IS&T Dynamics CE Technical, IFMS

Jamie WILBRAHAM

Joined: 9/28/2021

  • Survey section header information is not stored in Dataverse table

    Tue, 28 Sep 2021 05:37:19 GMT – Dynamics 365 Customer Voice – New 

    Currently most of the details for the Customer Voice surveys are available within the Dataverse, with the exception of the section headers. So we currently deploy surveys via Customer Voice, as well as consume the Customer Voice tables from within D365 to populate our Resco platform to allow surveys to be conducted. But with all the data available within the D365 tables, with the exception of the section details, we are not able to represent the survey in Resco app, like we were able to with the Voice of the Customer. Allow the survey section data to be available from within the D365 tables, will make for a much broader user experience.