Ilse Karshon-Haider

Ilse Karshon-Haider

Joined: 7/29/2024

  • undock maps to be shown on second screen

    Wed, 03 Nov 2021 09:12:34 GMT – Dynamics 365 Field Service – Needs Votes 

    as many customers work anyway on two screens it would enhance the way of working if the map is undocked and can be shown on the second screen.

  • Mobile Report - Page break

    Mon, 14 Mar 2022 10:16:43 GMT – Dynamics 365 Field Service – Under Review 

    altough it is now possible to convert the html page into a pdf, it creates page breaks without any regard of the position. so the signature or a picture ist just split in two pages.

    this really looks bad and not very representable in front of the customer.

    The suggestion of MS support was to put in empty lines on where we expect the page to break.. but as we have a list of items and services which varies all the time I cannot do that!

    the old resco app was able to make the breaks in the right spots, honestly I was surprised by this really big step back.. Please fix this as soon as you can, as we have to use the new App in June!



  • Field Service Mobile App Offline Radio Button

    Wed, 20 Apr 2022 11:28:31 GMT – Dynamics 365 Field Service – Under Review 

    it should be also possible for non Microsoft Phones to switch from online to offline via a Swich, currenty once you are in the offline profile the user cannot deside to go online again, also if there is connection. so essential functions coming from power automate don't run. As offline is less likely th case it should not be either or, but online all the time and on demand offline.

  • Schedule several bookings including overnight stays

    Mon, 26 Aug 2024 11:25:19 GMT – Dynamics 365 Field Service – New 

    We would need to be able to plan the best "trip" for our engineers for the whole week, or certain timeframe.

    It is often that workers travel to a certain area to visit many customers (bookings), they would stay over night in a hotel and continue the trip in the morning. On Friday they will return back to their home address.


    This would be like new feature with multi-day scheduling but it is not only one booking over two days but multiple bookings in a certain area over a longer timeperiod.


    Thanks