Marcela Fourzán

Currently To request a full or partial return of a sales order from a B2B and B2C e-commerce site, it is necessary to enable a Call Center channel within the headquarters to process returns. In electronic commerce, there is no direct possibility of issuing a return; The process must be managed through a Call Center, but it will be a better option to perform this directly from the B2B and B2C e-commerce sites as per some customers' process does not match the call center return process.

When guest users enter information about gift cards, it is lost upon signing in. It would be desirable for this information to remain once the client log into their account to improve the customer experience.

Create Security Groups in AAD:Go to the Azure Portal.Navigate to Azure Active Directory > Groups.Create a new security group for each brand and add the respective administrators to the group.Assign Security Groups in Site Builder:In the Commerce Site Builder, select the site for the brand.Go to Site Settings > Staff.Add the security group for the brand to the site. This will restrict access to the site to members of the security group.Verify Access Control:Ensure that administrators can only access their designated brand's site and cannot see or manage other brands' sites.

Example:

Create Security Groups:

Brand A: BrandA_Admins

Brand B: BrandB_Admins

Brand C: BrandC_AdminsAssign Security Groups to Sites:

For Brand A's site, assign the BrandA_Admins group.

For Brand B's site, assign the BrandB_Admins group.

For Brand C's site, assign the BrandC_Admins group.Configure Site Settings:

In Site Builder, go to Site Settings > Staff for Brand A's site.

Add BrandA_Admins to the site.

Repeat for Brand B and Brand C with their respective security groups.