Suggested by Stephani Nicole – Completed
We have a company that wants to use Marketing Forms but does NOT want the lead or contact records updated. They only want a new lead created if a record is not found. Based on the current functionality, you must select Update Contacts, Update Leads, or Update Contacts/Leads.
Status Details
Thank you for your feedback.
This feature was released as a part of Early Access features in September 2020.
Sincerely,
Defne
D365 Marketing Product team
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Dear D365 Marketing Product team, We are glad to see that this functionality is in place, however, using this functionality a contact/lead we do not get the functionality to create a new record when a match is not found. We need the ability to create new contacts/leads when a match is not found, and select what fields should be updated on a matched record.