Suggested by Camilo Virguez – Rejected
when working with a CPOS devices and going through the Customer information window, the emails for the customer show up as Hyperlinks that trigger a hyperlink jump to a mailto operation.
The issue to avoid is that a store user, working on a handheld device would highly likely tap on the email address, making the device jump out of the CPOS and into a mailto: navigation, breaking the sales process.
From our user the steps that occurred were
1.) Logged on to perform Non-Drawer operation (Customer Lookup)
2.) Searched and selected customer profile.
3.) Touched e-mail address (accidentally).
4.) Error Message displayed and application environment closed.
5.) Restarted session.
NOTE - Important because hyperlinks should not trigger environment to close. (Touch was accidental and meant to scroll instead of launch API.)
The idea is to create a Parameter per Register that would disable hyperlinks on the device, by rendering them as strings.
Status Details
Thank you for your suggestion. This is a change that should be possible through customization so we won't be enabling it for all customers as an out-of-box feature.