58

Suggested by Camilo Virguez – Rejected 

This functionality was available in older versions of Dynamics 365 Finance and Operations Retail (more precisely on AX2009 and AX2012 EPOS). On the Retail Industry, there are companies with high rotation, or with the need to train really quick new cashier due to a high sales season. Training mode would allow this new recruits to get a handle on the different operations that are required to master the POS, in order to make the end customer experience more pleasant, and faster.

Status Details

Thank you for your feedback.  We currently do not have this on our roadmap but will continue to review the feedback and votes.   Many of our customers today leverage a test environment for training as an option.  - Holly Haines, Principal Program Manager

Comments (9)
  • Lawrence Schiller
    Tue, 18 Feb 2020 19:44:32 GMT
    This is a basic function within POS that is required for training
  • Derrick Lim
    Thu, 27 Feb 2020 16:53:37 GMT
    This is very crucial for store operations and a basic for a POS solution. Please look into enabling it.
  • Pradeep Pindi
    Thu, 27 Feb 2020 22:00:55 GMT
    With over team across over 300 stores, this feature is a MUST for training team.
  • Kylie Jarrett
    Fri, 28 Feb 2020 04:12:33 GMT
    It's a huge oversight not to have this functionality for a Retail business. Please enable.
  • Daniel Lowe
    Fri, 28 Feb 2020 06:01:34 GMT
    The functionality to have the POS switch to training mode would be incredibly advantageous to ensure that our store team members obtain the quality training that they need on the system to become successful within their roles. In my opinion, we need this to be enabled.
  • Praveen PARAMESWARAN
    Tue, 03 Mar 2020 10:29:10 GMT
    The training mode is of the most requested functions by the Customers. If this function is enabled for MPOS/CPOS, to take note to fully support the extensions done by the partners.
  • Prasanna A T
    Mon, 13 Apr 2020 12:44:44 GMT
    This is highly needed feature in any POS application
  • Gregg Tipler
    Thu, 18 Mar 2021 11:27:30 GMT
    I struggle to understand why this functionality was not carried over. It is asked for on all commerce implementations and is a must have for most retail scenarios! It is a basic function that all competitors offer
  • Saima Sabir
    Mon, 22 Dec 2025 23:40:39 GMT

    This is very usefull feature for training. Why you have taken this off. Please consider it and help users to save time

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