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Suggested by Anna Davies Planned 

It would be useful if you could replicate the PO prepayment functionality and apply similar functionality on the sales order side.  We frequently have requests from clients to be able to create payments in advance from customers and link them to a SO.  I know it is possible to create a prepayment journal and link that to the sales order using existing functionality but the problem is there are limitations.  These are as follows:- 

1) You can't generate an invoice off the back of the prepayment 

2) It is not easy to see what prepayments you have generated in the system with remaining balances.

3).  It would be a simpler process if you could generate the prepayment directly from the SO, similar to the PO prepayment function.

 

 

Status Details

We would like to update that we have  plan to develop a robust prepayment invoice feature. This groundbreaking addition will provide users with a plethora of convenient options, revolutionizing the invoicing process. Here's a sneak peek at what's in store:

(a) Prepayment % to  defaults: The feature enables users to set default prepayment percentages either based on the customer or the item-customer combination subject to order of priority provided for the feature. 

(b) Goods release restriction: With this feature, goods will only be released once full payment against the prepayment invoice has been received. Say goodbye to any payment hiccups!

(c) Multiple prepayment invoices: Users will have the liberty to create multiple prepayment invoices for every adjustment percentage made for the prepayment invoice or item. Catering to the ever-changing dynamics of business has never been easier.

(d) Mandatory sales order confirmation: This feature ensures a mandatory confirmation of the sales order before issuing a prepayment invoice, guaranteeing accuracy and customer satisfaction.

(e) Printing of prepayment invoices: Seamlessly print prepayment invoices from your Microsoft AR system. Efficient and professional, just the way it should be.

(f) Settlement with final invoice: Say farewell to tedious manual calculations! The prepayment invoice can be conveniently settled with the final invoice, streamlining your accounting processes.

(g) Credit notes against prepayment: In the event of a refund or credit, the functionality to issue credit notes against the prepayment invoice will be at your disposal. A comprehensive solution to handle every scenario imaginable.

(e) The status of the prepayment invoice will update automatically based on the action taken by user. 

Additionally, the prepayment invoice feature will encompass price inclusive and price exclusive tax options, granting users the flexibility they need to meet various tax requirements.

To ensure optimum efficiency and cater to specific business needs, the Microsoft AR team plans to release this feature in phases, prioritizing key business scenarios. Rest assured, we will keep you updated with version-wise plans shortly.

Please note that, as with any project, the above plan is subject to change based on organizational properties. However, we are committed to providing the best solution possible, tailored to your evolving invoicing requirements.

Exciting times lie ahead as the Microsoft AR team sets the stage for a groundbreaking prepayment invoice feature. Stay tuned for more updates about the phased manner releases of this feature and get ready to elevate your invoicing experience .



Thanks,
Regards,
-Prabhat 
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Thank you for your feedback. This is a great suggestion! We will consider this in our roadmap. 

Sincerely,

Shivam Pandey

Senior Program Manager

Microsoft 

Comments (31)
  • This functionality actually exists, but it is reserved for Eastern European countries only. We un-locked the Czech Advance invoice, then invested a month of customizations and enhancements into it, and now it works :)

  • I also need to customer prepayment functionality, which is available only with specific country. Please, can you help me to enable as the same for my customer in ax 2012 r3 version?
  • Support this option being available - current situation/solution is very "clunky" and far from satisfactory yes please - fix :)
  • It is critical in our environment that the feature has the following functions: 1) Available on the Sales Order Screen. 2) Ability to create a prepayment invoice from Sales Order Screen 3) Option to view the status of prepayments. Should show prepayment invoices and payments if applied. 4) Standard SO Invoicing feature should automatically take into account prepayment invoices and show these in the total section. Could be done similar to the Charges on the Invoice print.
  • This idea has been under review for over a year now. What is the status?
  • This process is failing miserably. The prepayment option in the customer payment journal is great but when the sales order is invoiced it does not represent that the prepayment has been applied. This causes great headaches and misunderstandings with the customers. Since this has been an issue for well over a year, can we get an update when it will be corrected? Why can you not use the same logic used for Purchase order prepayments???? Semi-patiently waiting.... :-(
  • Please make following localization available for all countries: https://support.microsoft.com/en-us/help/3034468/regular-feature-of-polish-advance-invoice-for-prepayments-from-pos-in
  • Still "under review". Two Years (!) later. Any updates on this?
  • We are awaiting a solution on this asap. The feature Prepayment (linking a prepayment to a SO) was depreciated in 10.0.14 but no new functionality to take over. This is really a step back for companies requiring the accuracy of prepayments to SO with a high number of prepayments leading to plenty of errors. Please fix this asap.
  • This is an important and pertinent business requirements and bit surprising it is still under review. Customer prepayments should be work in same way as vendor prepayments. Such basic ERP functionality gaps must be filled by MS as top priority and supported by intuitive inquires so that users can get a quick snapshot of the prepayments situation for both vendors and customers. Please let us know the status of his feature ?