Knowledge Articles should be accessed in offline mode without any error in desktop App

Issue description:

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users have observed that they have already downloaded data for offline and when they disconnect the internet and try to access the knowledge article, they are facing a script error mentioning "Api cannot be accessed online" in the Field service Desktop App.

Repro Steps:

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-Open the Field service D365 desktop App on windows device

-Under My works, select and open Knowledge Article.

-verify if offline data is downloaded

-Now disconnect the internet and

-Under the knowledge Article view, open any knowledge Article.

-Once we open the knowledge Article, we will be facing a script error as "One of the scripts for this record has caused error".

Expected:

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-No script error should come up while accessing knowledge Article in offline mode.

Actual:

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Users are facing script error should come up while accessing knowledge Article in offline mode.

Ask:

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Need The PG team to consider this feature request for accessing the Knowledge articles even in Offline mode