Suggested by Lawrence Holmes – New
We had an issue recently where our Customer Voice projects just stopped working, which turned out to be that the account of "owner" of the project had been deleted. We got it recovered and it appeared to be working, but while the CV responses were coming in, they were not being synchronised with Dynamics.
The owner of these projects was a developer at a 3rd party supplier. That developer left that supplier 2 years ago, and the developer is no longer even our supplier, so we really need to be removing their accounts from our system, but as this developer is the owner of the CV projects, if we do this, the CV projects stop working.
There currently is no way for us to change the owner of the CV projects. If we could change this to a current employee, or even better a service account, then we could fix this very serious security issue.
Note that this is a very serious issue for us!