Suggested by Thomas Vieil – New
For our most challenging surveys, we want to make it possible to take a survey on behalf of the customer, while on the phone or in a meeting with the customer:
- Showing an invitation on the user's screen to initiate the response registration process.
- Allow the user to link the responses to the correct contact/account record
- Provide a simple way to archive or share the responses with the customer (as a read-only PDF)
definitely great idea and it's out of the box functionality within our biggest survey tool competitor