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Case Handling Widget should be available for Custom Mutli-Session Applications
Suggested by David Aitchison – New – 0 Comments
The new Case Handling Time Widget is currently limited to the out-of-the-box Customer Service Workspace Model Driven App. Microsoft have confirmed that there are currently no plans in place to make this available to custom Multi-session Model Driven Apps. This should be universally available for use within any custom Case based multi-session app. I am not able to use it because we don't want to customise the out-of-the-box version of Customer Service Workspace and I cannot add it to my own version of that App.
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