Suggested by Helena Blücher – Completed
It would be great to be able to set default fonts and font sizes for composed emails in Dynamics for each user. Eg on their personal settings.
It would also be great to be able to set the default font and font size for composed emails on the system settings.
Status Details
For more information, see-
1. https://learn.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-email-font-admin#enable-the-rte-control-in-the-email-form
2. https://learn.microsoft.com/en-us/power-apps/maker/model-driven-apps/rich-text-editor-control
Regards,
Product Manager, Microsoft
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Setting your own font is a basic requirement of any email system. Please make it happen.
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Being able to easily update default email/signature fonts and/or a system setting to do this is a fundamental feature, and severely needed in D365/PowerApps. Segoe UI at 9pt/px will send you to the eye doc in a heartbeat, especially for those on laptops/small screens.
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An important and almost business-critical wish, also from Sweden.
Thank you for your feedback. It is possible to set the default font using the Rich Text Editor.