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Suggested by Jaspreet Saini Needs Votes 

Data Refresh in Customer Insights needs to be real time if using data in Customer Insights Card Add in in Dynamics Customer Service Hub then it needs to have data showing in real time to customer service agents

Status Details

we are grateul for this input. the Cusomer insigthts team would love to consider this idea but optimally it should receive more votes first. we will make sure to track it over time and update on any change to it's status.