Suggested by Youssef Eissa – New
Introduction:
encountered a significant issue affecting the operations when using the Czech legal entity in Dynamics 365. This Issue impacts the creation and updating of purchase orders, leading to errors that disrupt our business processes.
Problem Description:
When attempting to create a purchase order and update any field within the PO header, users receive the following error message: "Cannot create a record in Purchase order header information for Intrastat (PurchTable_Intrastat). Reference: xxxxxxxxxx. The record already exists." This issue has been identified as a bug by the Product Group.
Workaround:
The Product Group has suggested the following workarounds:
- Refresh the newly created purchase order before making any updates.
- Create purchase orders from All Vendors > Choose Vendor > Procurement > Purchase order.
- If the error occurs, duplicate the current browser tab and reopen the purchase order.
While these workarounds provide temporary relief, they are not ideal for long-term use and can be cumbersome for users.
Request for Consideration:
We understand that the Product Group has determined that this bug does not currently meet the criteria for an immediate fix. However, we believe that addressing this issue is crucial for improving the overall user experience and ensuring smooth business operations. We kindly request that this bug be reconsidered for a future fix, taking into account the impact on users and the availability of a valid workaround.
We appreciate your attention to this matter and look forward to seeing improvements in future updates.