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Ability to customize RSS Feeds in O365 with Teams
Suggested by Darrin Lau – New – 0 Comments
If you use Sharepoint O365 Modern WITHOUT Teams, you can configure RSS feeds using XSL. THis provides the ability to display only portions of a RSS feed that is relevant to our customers. I also have the ability to color code alert notifications so our customers can scan through the feeds and look for feeds notifications that are moderate to critical. The issue with using Modern without Teams is that two RSS Feeds require User Agent strings to be sent to the remote RSS server. Microsoft says that Modern Pages without Teams does not have the ability to send User Agent strings.
We tested Modern pages with Teams and it resolved the issue of having to send User Agent Strings. All the RSS Feed now work. However, Microsoft removed the ability to use XSL to modify how RSS Feeds are displayed; thus, creating two problems. (1) We monitor volcanic activity. The U.S.G.S. has only one RSS Feed for five Volcano Observatory where each monitors a minimum of a dozen volcanos. With Teams, I can't filter feeds to display only the four volcanos that are of interest. Instead, I have to display upwards of several dozen notifications, all of which might have no relevance to my customers. Having my customers scroll through several dozen alerts with no guarantee that any alert is of relevance is non-productive.
(2) Without Teams, I am able to color code notifications, such as air quality for various parts of the Hawaiian Island. Branch managers can disregard notifications if the alert is colored green. If they see an alert in orange or red, they might want to read the alert as it could impact the health of branch customers and employees. With Teams, I do not have the ability to color code alerts. My end users have to read through the alerts even if there is no health issues. Secondly, with Teams, I do not have the ability to code in line breaks. I noticed that some of the RSS feeds with Teams, look like run on sentances.
Please add back the ability to modify how RSS Feeds are displayed. This is more for customer acceptance and user ability. Even though Teams resolved the RSS Feed issues, the lack of configurability for customer acceptance does not justify moving to teams due to the potential of problems that it will cause.
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Case resolution to be populate under Entity list to create a Personal view
Suggested by Divya Raghavendra – New – 0 Comments
Unable to view the case resolution under entity list in Advance find, we would like to have an option to select the case resolution under entity list
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Juez virtual
Suggested by Alfonso Rivera – New – 0 Comments
Hola, estoy tratando de poner en marcha un proyecto en el cual pueda combinar bases de datos de sentencias leyes y derechos humanos para hacer un sistema en el cual todas las sentencias en base a la media,la moda y demás datos estadísticos nos permitan darle sentencias justas al igual que generar un sistema jurídico electrónico interconectado entre los usuarios de los poderes ejecutivo y legislativo para establecer leyes y recomendaciones de derechos humanos al igual que formar un equipo de estadistas el cual pueda ejecutar únicamente las sentencias dictadas por el algoritmo que detecte delitos fiscales los cuales es el principal eslabón en el crimen organizado de alto impacto y altos mandos gubernamentales
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Intelligent Appointments for CE Clients
Suggested by Harald Simon – New – 0 Comments
The new "Intelligent Appointment" feature allows customers to self-schedule appointments with agents. Which is a great and important feature. (It reminds me to a feature within field service). However, a requirement is to have both a Finance subscription and the industry cloud extension. It would be very important to provide this feature to clients, which only have a CE Customer Service or Sales subscriptions. Are there any plans to offer this soon?
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