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Ability to add If conditions based on entity fields AND update fields inside entities in the same Customer Journey


Needs: we need in the same Customer Journey to add "if conditions" based on entity fields and add actions to update data inside entities. Currently we can do the following : 1) Real time: we have "If conditions" based on data from entities, BUT CANNOT update field entities with workflow or flow...

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Category: Customer Journey Design (175)

STATUS DETAILS
Declined

Ability to add If conditions based on entity fields AND update fields inside entities in the same Customer Journey


Needs: we need in the same Customer Journey to add "if conditions" based on entity fields and add actions to update data inside entities. Currently we can do the following : 1) Real time: we have "If conditions" based on data from entities, BUT CANNOT update field entities with workflow or flow...

Read more...
2 Comments

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2 Comments

Category: Customer Journey Design (175)

STATUS DETAILS
Under Review