Support Accept / Tentative / Decline for event emails in Customer Insights – Journeys
Current behavior
When sending an event or meeting invitation from Dynamics 365 Customer Insights – Journeys, recipients receive an email with a “Save to Calendar” button.
Clicking this button downloads an .ics file...
The space between Design vs Preview/Test and background color in Email Editor of Customer Insight Journey render differently
Idea Description
When authoring marketing emails using the Customer Insights – Journeys Email Editor, users frequently experience confusion and unexpected layout behavior while designing emails, especially when working with sections, columns, and spacing/margin...
Enable personalized voicemail for individual users in Dynamics 365 Contact Center
Summary
Customer is requesting the ability to personalize voicemail greetings at the individual user level, including dynamic messages based on availability (e.g., Out of Office, expected return date).
Current Behavior
Voicemai...
Improve visibility and alignment of “Show As” menu labels in Field Service mobile Booking View
Idea Description:
When users access the Booking View in the Dynamics 365 Field Service mobile application and open the “Show As” menu, some option labels appear partially hidden, trimmed, or visually misaligned on mobile devices.
This issue is currently understood ...