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Disable in-app notification


Title: Unable to disable default notifications for incoming SMS in Omnichannel.

 

Summary: Issue was reported in support case – 2412200010000949, where customer requested an option to disable default notification setting in Omnichann...

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Category: SMS (12)

STATUS DETAILS
New

Disable in-app notification


Title: Unable to disable default notifications for incoming SMS in Omnichannel.

 

Summary: Issue was reported in support case – 2412200010000949, where customer requested an option to disable default notification setting in Omnichann...

Read more...
0 Comments

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0 Comments

Category: SMS (12)

STATUS DETAILS
New

Binding mobile offline profile


Mobile Offline Profiles are not fully solution aware, and best practices require manual management across environments. The MS Learn documentation implies portability, but this can be misleading without clarifying the unmanaged layer limitations.

 

Notes


Notes does not get Saved on the Notes Tab of activity entity when you add it as a description while completing a sequence step.


We were only able to see the added notes after adding sub grid/timeline on the notes entity which...

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Category: Sales Accelerator (77)

STATUS DETAILS
New