Customer Voice Dynamic Link use in RTM emails


Currently only Anonymous Surveys can only be used with hyperlinked text in a Real-time marketing (RTM) email. Please add functionality so that through the dynamic content wizard you can generate Non-Anonymous/Identified...

Read more...
0 Comments

Read more...
0 Comments

Category: Personalization (45)

STATUS DETAILS
New

Using custom variables in surveys being sent through RTM Journeys/Emails


Currently, if you need to leverage custom variables from Dataverse in Customer Voice Surveys being sent through RTM Journeys/Emails you are required to use multiple journeys and custom triggers that are strung together leveraging comp...

Read more...
0 Comments

Read more...
0 Comments

Category: Marketing Pages, Forms, and Surveys (183)

STATUS DETAILS
Needs Votes

Add Customer Voice Tables to Marketing Model-driven app Real-time Marketing Work Area Navigation


Currently, Customer Voice tables must be manually added to the navigation of RTM for easy reference by marketing professionals/users.

Read more...
0 Comments

Read more...
0 Comments

Category: Marketing Pages, Forms, and Surveys (183)

STATUS DETAILS
Needs Votes

Customer Voice Survey Responses Satisfaction and Sentiment values can not be referenced in system views


Currently, when you add Customer Voice Survey Responses Satisfaction metrics and Sentiment columns to system views they are not rendering as expected. Satisfaction metrics are showing as a GUID instead of using a friendly name (see example of what is populating below) and Sentiment is not eve...

Read more...
1 Comments

Read more...
1 Comments

Category: Marketing Pages, Forms, and Surveys (183)

STATUS DETAILS
Needs Votes