Update Sales Calculations totals as part of normal application processing, to allow immediate update via dual write
When a quote is created in F&O and synced to CE using Dual Write, the quote in CE cannot be updated until the Sales Calculations process has been run subsequently for it in F&O. If the Sales Calulcation process has not been run in F&O, CE gives an error that 'Sales Calculation have not been r...
Allow transfer of calls within Teams calling for CE
Teams calling within CE does not allow a transfer of the current call, only answer/dial/hangup. Can this basic telephony function be enabled
Teams calling in CE - Click to call button in phone activity to not create a new unrelated phone activity
When Teams calling in CE is enabled, the click to call button raises a new unrelated phone call record. Any transcript and recording is captured in that unrelated record, rather than the record the user started from.
i.e. a user could start their own phone activity, or, have a...
Prevent change to a purchase order if a pending invoice exists
When a pending invoice has been submitted to workflow, and is awaiting approval, currently a user may go to the purchase order attached to the invoice and change it to a DRAFT state. This causes the pending invoice workflow to fail.
Could a function be enabled to prevent this
Allow change of recorded audio announcement on Teams calling in CE
Allow change of recorded audio announcement on Teams calling in CE
The recorded announcement is very generic and doesnt allow changing to a customised recording. We'd like to be able to change the audio for our customers