Expand Inspection Template Functions (Service Tasks)
It would be desirable to be able to generate a customised document from the service tasks (along with the technician's responses) when generating the document.
This requires the possibility to customise the export PDF template. (For example, to be able to insert a company logo on the te...
Category: Inspections (55)
Visualisation of the customer chat history on the case timeline
In order to improve the display of the chat history (e-mail traffic) with the customer, it would make sense not only to display the direction of the e-mails via a small icon, but also to fill the timeline from the left and right with incoming and outgoing e-mails, analogous to a chat behaviour...
Category: Email (151)