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Default Filter Options


Default Filter Options should be configurable and include Product Business Unit Assigned Team

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Category: Customer Service Insights – BI Analytics (39)

STATUS DETAILS
Completed

Filter Options should be searchable


Please allow Filters to be searchable. Currently when there is a large list of queues or agents it should be easier to select your desired filters.

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Category: Customer Service Insights – BI Analytics (39)

STATUS DETAILS
Completed