Customize Pick dialog for selecting items from queues


When a user selects an item from a queue within services > queues in Dynamics 365, there are a few options in the 'Pick' dialog. - User can select whether or not to remove the item from the queue It would be nice to be able to customize this dialog window and restrict the option to be able t...

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Category: Customer Service (Case Management / Queues) (44)

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