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Sorting all Case Activities in service cases chronologically regardless of type (post, activity, note)


It would be very helpful to have the option to sort all case activity types together within a case by date / time instead of having them sorted into buckets first.

For example, when I look at a case and specifically at Case Activities, my activities are bucketed into Posts, Activities ...

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Category: Unified Experience: Search, navigation and performance (1221)

STATUS DETAILS
Declined

Sandbox Instance Minimal vs. Full Copy Limitations


While trying to test the Spring 2014 release, I created a new Sandbox instance, which due to space is a "minimal copy". Unfotunately the minimal copy does not include all components of the Production instance (e.g. accounts, contacts, contracts, territories, etc.). Because of this, in order ...

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Category: Administration and Deployment (2)

STATUS DETAILS
New