Make navigation configurable (manage tab and session opening)


Is there a way to prevent a user from opening a session by clicking on a specific record ? For example, a user can open a case in a new session (shift + click on a case record) but the user should not open a systemuser record in a new session. Can we implement such rules ? We also have the same ...

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Category: Customer Service Workspace (17)

STATUS DETAILS
Declined

Open a hyperlink in a new browser tab


In CSW, we can open another app. The current issue is that opening is done in an iframe. It is blocking because of CORS configuration. We would have the possibility to decide to open the hypertext link in a new tab and not necessary in an iframe.

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Category: Customer Service Workspace (17)

STATUS DETAILS
Needs Votes