User Profile

CRM | Cant add a lookup field on Address entity


The customer uses a separate entity called 'Country' to store an ISO standard list of Country names and codes. A lookup to this 'Country' entity has been added to the 'Lead', 'Account', & 'Contact' entities, but lookup fields are not available for the 'Address' (More Addresses) entity.

Read more...
6 Comments

Read more...
6 Comments

Category: General (1841)

STATUS DETAILS
Planned

CRM 2016 | When generating (Export) a Word document and using a multiple lines of text field that contains multiple lines of text, the text is generated as a single line of text


On 2016 Environment
Create a new Account record, enter the mandatory fields
In description text box enter the text in format
1
2
3
4
5
6
Abc
XYZ
Save the Account record,
Click the ellipses and click Word Template --> Account Sum...

Read more...
3 Comments

Read more...
3 Comments

Category: Microsoft Office Integration (200)

STATUS DETAILS
Under Review

CRM 2015 0.2 | End users wants to add a OK button when they see 'Wrapping Up� popup upon tracking email in Outlook.


End users of company- 'Giro' wants to add a 'OK' button when they see 'Wrapping Up’ popup upon tracking email in Outlook.

Read more...
1 Comments

Read more...
1 Comments

Category: Microsoft Office Integration (200)

STATUS DETAILS
Declined

CRM 2015 0.1 | Form doesnt refresh upon saving a record created from the Associated view


Form doesn't refresh upon saving a record created from the Associated view.

Confirmed the same in the below listed environment,
CRM 2013 | CRM 2015 | CRM 2016

Repro Step:
Navigate to Settings → Customization → Customize the system → Expand the en...

Read more...
0 Comments

Read more...
0 Comments

Category: Client-Side Programming (4)

STATUS DETAILS
Declined

CRM 2016 & CRM 2015 | Limitting the number of records to be exported into an excel sheet of an entity


The system administrators should be allowed to limit the number of records that a user can export out from a page using the SQL database in a supported way.

In this way, different users can be assigned different values for exporting out records in excel.

Repro:
Sales → Conta...

Read more...
0 Comments

Read more...
0 Comments

Category: Customization and Solutions (2)

STATUS DETAILS
New

CRM 2016 | Ability to auto-populate the “Phone Call” activity and “Email” activity fields from the target Lead record.


Ability to auto-populate the “Phone Call” activity and “Email” activity fields from the target Lead record

→ The ask should be handled with the Relation between the Lead and Phone call entity and the Mappings between the fields.
→ If the field type and properties of the fields are t...

Read more...
0 Comments

Read more...
0 Comments

Category: Customization and Solutions (2)

STATUS DETAILS
New

CRM 2015 | Copy to link button is un-available


The copy to link button is un-available in CRM 2015. This makes it difficult for the users to work.

Scenario:
When users have an issue they usually do communication on any portal for which they need to send the link of the record. Now to do the same they have to click “email a link”...

Read more...
1 Comments

Read more...
1 Comments

Category: Customization and Solutions (2)

STATUS DETAILS
New

CRM 2015 | Next/Previous options unavailable on the pop out


The Next/Previous options is unavailable on the pop out of record of any entity in CRM 2015 version.

Scenario:
To work on any record the users have to check other records in the system.
Since everything is opened in the same window, in order to compare data they are popping out t...

Read more...
1 Comments

Read more...
1 Comments

Category: Customization and Solutions (2)

STATUS DETAILS
New

CRM 2016 | Social pane Activity Section


User A

Security Role -Any

Privilege -
Activ...

Read more...
0 Comments

Read more...
0 Comments

Category: Unified Experience: Search, navigation and performance (1220)

STATUS DETAILS
Declined

When using the Dynamics CRM 2013 SP1 UR 4 we happen to see only the icons for the records when creating either appointment or the phone call activities


Repro Steps

====================================

Read more...
0 Comments

Read more...
0 Comments

Category: Unified Experience: Search, navigation and performance (1220)

STATUS DETAILS
Declined
  • 1
  • 2