Suggestion to have a feature where we can check in CRM 2013, which email id customer is using to send emails.
Customer has clients ( Contact records) who have multiple email addresses on their record i.e Email, Email 1 and Email 2.
Steps :
Client is sending emails in CRM, when we check the Received email activity in CRM --> In the 'To' field we see the Contact Icon
So along with that if we b...
STATUS DETAILS
Declined