User Profile

Schedule Board - Move Activities Dynamically Into White Space


For activities to move dynamically into white space in schedule board, within MTs schedules. For example, if an engineer has two 8-12 timeslot appts in the morning, and the first appt finishes an hour early, we'd want the second 8-12 to move forward into the white space as well as any other co...

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Category: Scheduling (URS) (36)

STATUS DETAILS
New

Schedule Board - Various Intrusive Alert Notifications when Moving Activities


When manually moving an activity if the activity breaks the below rules, an intrusive window will pop up warning user, and making them decide if they want to proceed or cancel the action. Warning must be intrusive and drive the user to make a decision.


  1. Skill mismatch
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    Category: Scheduling (URS) (36)

    STATUS DETAILS
    New

Predicted Activity Learning and Automatic Application


We'd like an AI driven function to derive learned values for activity durations at activity type and other attribute levels within work order. This should learn at at an area and individual engineer level. The data needs to be relevant and good to use, so should consider volume of activities u...

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Category: Resource Scheduling Optimization (59)

STATUS DETAILS
New

Capacity Management - able to control what work is booked


We would need the ability to overbook or underbook our available resource by date:


Overbook - we need to overbook the amount of appointments, often 5-15%, to account for higher non-completion rates (technical or just customer refusals), to ensure our workforce is utilised as p...

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Category: Field Service (116)

STATUS DETAILS
New

Travel to Show Seperate from Activity (post-execution) in Gantt


If an MT has taken longer or shorter, it'll show the actual travel done (separate from the activity) on the Schedule Board.

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Category: Field Service (116)

STATUS DETAILS
New