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Ability to offer customer appeasements (refunds/credits) for Freight or dollar amounts


Currently there is no way to offer a customer an appeasement (refund or credit) for a portion of an order which is already placed and paid for. We need a way to give our customer service, or operations teams the ability to be able to refund a dollar amount, at their discretion, when needed. This...

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Category: Accounts Receivable (389)

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Needs Votes

Ability to create a Discount for Freight (full or partial) for Continuity Child Orders


Currently we have a business need to discount freight down to zero for some continuity child orders when a customer reaches a certain threshold of purchases. We are using flat rate shipping (Auto Charges) for shipments and do not have ability to create a discount tie to affiliation to enable th...

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Category: Pricing, Discounts, and Taxes (168)

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Needs Votes