More granularity in support user role
Some remarks coming up from support service. When defining CSP support users we're missing granularity in : - allocating customers to support users: It should be possible to define which customer should be supported by a Support User (example : Office 365 customers should not be supported by BC S...
STATUS DETAILS
Declined
Enabling/Disabling named support users in customer tenant from CSP Portal
Only 2 named support users are allowed to connect to customer tenant within reseller licence context. This is a rather strict imitation as any of our customers are deployed by a team of 3/4 persons on same time and when in support 20 different persons can connect to customer environment. Woul...
STATUS DETAILS
Declined