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the width of Dynamics 365 screen


We want you to be able to adjust the width of Dynamics 365 screen in WEB version Outlook.

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Category: Email Management and Outlook Integration (314)

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Needs Votes

Automatic entry of support cases in conversation forms


Regarding omni-channel live chat, the following article indicates that support cases are automatically populated in the conversation form issue under certain conditions.


https://learn.microsoft.com/ja-jp/dynamics365/customer-service/recor...

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Category: Live Chat (127)

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Under Review