Showing user's name instead of system in Portal.


Currently, in Dynamics 365, the case is recorded as 'SYSTEM' whenever the case is edit, cancel or closed through Portal. This should be improved by showing the user's name who do the editing instead. This would be great as the user might confuse when checking the case in Dynamics 365 since the 'S...

Read more...
1 Comments

Read more...
1 Comments

Category: Customer Service (37)

STATUS DETAILS
Under Review