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#NAME?


For some reason that I can't figure out, you can add a user as a Sales Professional on Leads and Opps (using connections) but... not on Accounts. It would be great if users wouldn't have to rely on the kind of horrible "Connect To" feature.

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Category: Account, Contact, Calendar and Activity Management (710)

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Prevent concurrent updates on same record


We figured out recently that 2 agents accessing the same case record at the same time (as they work as a team) can both edit it. Hence, one of these guys' changes are lost forever. That sounds a bit of a joke for a system of this amplitude. What about locking records when someone first accesses i...

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Category: Unified Interface (646)

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