When clicking on relevance search results getFocussedSession() ID is getting undefined instead of getting session.
When clicking on relevance search results sessiond ID is getting undefined for getFocusedSession() in CIFv2.
Microsoft.CIFramework.getFocusedSession().then(
function success(result)...
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New
How to identify the call is transferred with attribute in the data interaction object?
How to identify the call is transferred with attribute in the data interaction object.
Please suggest if any other solution how to identify the call is transferred.
STATUS DETAILS
New