In CRM, for those who do not want to use autodial via lync or Skype, should have an option to disable the feature completely via System Settings
Users who do not wish to use either Skype or Lync to make calls directly from CRM, but instead want to integrate a third party application in order to make calls should have an option to disable these options.
That is we should have an option 'None' in the System Settings to disable the 'S...
Service Activity not being editable in Dynamics CRM app for phones
When using Microsoft Dynamics CRM 2015 Mobile application we are seeing the following scenario.
The Service activity is available as a read only in Dynamics CRM app for phones .
We should be able to edit the Service activity in Dynamics CRM app for phones .
Creating a new Opportunity product defaults the 'Select Product' field to 'Write-in' even when we keep the default value to be 'Write in' in CRM 2016
In CRM 2016 on premise environment on an opportunity product form the default Value for attribute Select Product (isproductoverridden) is not respecting the customization. The default value is set to "Existing", but when you create a new Opportunity Product the field Select Product is set to W...