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adjusting email tracking - choice option for the user


Our company recently switched from another CRM system to Dynamics 365 Sales and we have been surprised about the limitations in email tracking in Dynamics.

Automatic mail tracking for all contacts (To, CC, BCC, From) is not useful for our kind of work (culture/heritage sector). We were u...

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Category: Email Management and Outlook Integration (308)

STATUS DETAILS
New

manual editing of connection from e-mails to contacts


Currently, the automatic tracking of e-mails for contacts is done to such an extent that it doesn't tmake a lot of sense for our field of work (cultural field) and is sometimes even quiet disruptive.

It would help us a lot if it would be possible to delete the connection of some emails a...

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0 Comments

Category: Email Management and Outlook Integration (308)

STATUS DETAILS
New