Report on Billable Time


When you close a case you must input billable time before you can close it as resolved.  It seems silly to me that you can't report on this field.  I need to know how much time I spent on individual cases as well as a cummulative total. 

 

Developers, please...

Read more...
0 Comments

Read more...
0 Comments

Category: Customer Service (Case Management / Queues) (44)

STATUS DETAILS
Needs Votes