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When you close a case you must input billable time before you can close it as resolved. It seems silly to me that you can't report on this field. I need to know how much time I spent on individual cases as well as a cummulative total.
Developers, please reference Case 30126-5910618.
STATUS DETAILS
Needs Votes
Administrator on 12/27/2023 6:06:37 AM
Thank you for your feedback.
Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.
Sincerely,
PM,
Microsoft.