Please resolve IncomingEmailMessageIdCache error. because of this Email didnt logged in CRM So, case not created.


Emails are not logging into CRM due to message cache ID error. Raised a Microsoft support ticket. FYI, Support request ID 120030322002372. Final Conclusion provided by the Microsoft support team is "this is intermittent behavior and doesn’t happen to all the tracked mail. As temporary data in ...

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Category: Customer Service (Case Management / Queues) (44)

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